About - Captain Hooks Seafood & Grill
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Amenities and More
Offerings
- Comfort food
- Quick bite
- Small plates
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Atmosphere
- Casual
Top Reviews
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We’ll eat here again. 4⭐️ because prices are a bit steep, though the serving size was fairly large. Personally, I can’t eat that many fries. Cole slaw was GREAT, reminiscent of a certain famous chicken chain 😉. Should probably ask if guests want hot sauce, we didn’t use so it results in waste. Definitely NEED malt vinegar & non-seasoned fries. Also, wife & I both had perch dinners & no bones, bread therefore also unnecessary. Go & try it all for yourself!
The orange roughy dinner was fresh caught but you could tell that it was an old fish. The fillet was dark and heavy lined. There was little to no flavor to the fillets at all. The walleye was okay but not the best that I've had. The french fries were good. We ordered a side order of deep fried shrimp... And I was quite surprised that the cost was only $3.01. That's until I got the one piece of fried shrimp ( see the picture). Yes, 1 butterfly breaded piece of shrimp! Can pop and bottle Pop available but there are no napkins on the table and no straws. Rice was on the menu but you couldn't get that because they didn't have it. The coleslaw is lacking in everything especially taste and was so liquidy it would pour off your spork. (Yep, they give you a tiny SPORK) Make sure you get the condiments you want because very few are actually given to you. The people that work there are very nice and had nothing to do with the pricing or the purchasing of these overrated inferior products.
If I could give this place 0 stars I would. I visited this "business" in August and the food was HORRIBLE! It taste and looked burned. I spoke with the manager Marty and admitted that I should've checked the food BUT his establishment should also have integrity and only serve well prepared food. He agreed and promised me replacement meals. Today I go for my replacement and the incompetent female who answers the phone said she had to look my information up. She comes back to the phone and says "you had the chicken dinner right." I did and much more. Then she stated that I could get $12 off of the bill that was well over $50! She claims that since this was back in August and I don't have a receipt that that's the best she can do. But you clearly have my info because you know when I visited and part of my order. Her response was well oh I guessed. How did you guess that? This is a seafood place but you assume that I ordered chicken #notsohiddenracistcomment. She then stated that I can call back when the manager is there. No thank you. I would rather not! Save your money and go ANYWHERE else!